Tanzania Airports Authority (TAA) is currently seeking to fill 20 job vacancies across various departments, offering opportunities for skilled professionals in roles related to airport operations, customer care, maintenance, security, and administration. These positions are aimed at enhancing TAA’s ability to provide safe, efficient, and high-quality services at its airports.
The Tanzania Airports Authority (TAA) is an agency responsible for the management, operation, and development of airports across Tanzania. Established in 1999, TAA plays a vital role in ensuring the safety and efficiency of air travel within the country. Its primary duties include the development of new airports and the upgrading of existing ones, as well as maintaining infrastructure such as runways, terminals, and air traffic control systems. The authority operates several key international and domestic airports, including Julius Nyerere International Airport (JNIA) in Dar es Salaam and Kilimanjaro International Airport, both of which are essential hubs for international and regional connectivity.
In addition to its core functions of airport management, TAA is also focused on improving the overall passenger experience by enhancing services, such as luggage handling, procedures, and customer care. The authority is committed to adhering to international aviation standards set by organizations to ensure safety and smooth operations. TAA is instrumental in supporting Tanzania’s broader economic goals, including boosting tourism and facilitating trade, by enhancing the country’s air transport infrastructure. As part of its strategic vision, TAA is continually working towards modernizing airports, further positioning Tanzania as a regional aviation hub.
Various Job vacancies at Tanzania Airport Authority (TAA)
Position: Aircraft Marshaller
Number of Position: 10 Posts
Duties
- To guide the aircraft to its designated position and communicate the engine startup signal to the cockpit once the engine is ready, ensuring that the areas around the engines are free of foreign object debris (FOD), personnel, and equipment;
- To coordinate and allocate appropriate parking bays for aircraft based on their type and size and ensure proper parking arrangements are made for VIP flights;
- To oversee apron operations, including supervising and directing towing or push-back procedures, while maintaining visual contact with the tug operator, cockpit, and wing/tail walkers;
- To instruct wing walkers to remove the chocks once the cockpit has confirmed that the aircraft brakes are engaged.
- v. To ensure that the operation of equipment around the aircraft complies with all ICAO, IATA, and TCAA Standard Operating Procedures for safety;
- To receive flight information from air traffic controllers and relay it to airport users for announcements and the creation of the daily mayfly;
- To efficiently communicate technical details regarding aircraft parking to airlines, ground handlers, and controllers;
- To monitor compliance with apron safety rules, such as the use of reflective vests, safety boots, ear protection, and proper equipment parking, ensuring adherence to safety operating procedures;
- To immediately report any accidents or incidents on the airside or apron using the appropriate forms after being notified by the assistant marshaller;
- To regularly check and verify the AVOP licenses of all drivers operating on the airside;
- To continuously track flight movements in the system and maintain accurate records of all aircraft and passenger movements in the logbook;
- To prepare and submit daily work reports prior to handing over the shift; and
- To perform any other duties assigned by the supervisor.
Education Background
The candidate should hold a diploma in one of the following fields: statistics, business administration/commerce with a focus on finance or accounting, banking, or a related qualification from a recognized institution. Additionally, the candidate must possess computer skills and have completed an Apron Management course.
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Position: Assistant Customer service Officer
Number of Position: 10 Posts
Duties
- To identify and assess the needs of customers;
- To engage with airport customers, offering information and assistance in response to their inquiries regarding available services;
- To collaborate with other departments on customer service issues and provide daily, weekly, monthly, and annual reports;
- To deliver consistent, high-quality customer care in line with professional standards in the workplace;
- To communicate courteously with customers at all times, whether by phone, email, letters, or face-to-face interactions;
- To receive and relay airline information and flight schedules to passengers and other customers;
- To gather flight information from Air Traffic Controllers and other airline operators and submit it to supervisors and relevant users;
- To issue gate passes to visitors;
- To maintain records of airport visitors;
- To provide customers with information on tours, travel agents, and hotel accommodations;
- To guide and offer explanations to visitors at the airport; and
- To perform other duties as assigned by the supervisor.
Education Background
The candidate should hold a diploma in customer care, business administration (with a focus on marketing), commerce, marketing, mass communication, international relations, sociology, or any other equivalent qualification from a recognized institution.
Mode of Application
Interested Candidates Must send their Application through the recruitment portal of Public service secretariat